You’ve probably heard me say it by now, whether it was on Instagram, through a blog, or at an event. And I will undoubtedly say it again. “At Catered By Matt, our goal is to build a brand that our clients can rely on”. But what does it truly mean to ‘rely’ on someone? According to Google, it means “to depend on with confidence”. Our team considered what it would take to have our clients truly be able to rely on us. We then broke this concept into three key components, along with actionable steps for our team to implement:
1. An easy booking process:
– Ensuring that all your questions are well discussed and thoroughly answered
– Being responsive and punctual with meetings and phone calls
– Making sure you know exactly when you will hear from us throughout the booking process
2. Delicious food
– Ensure menus are served as discussed before the event
– Sourcing only the freshest and best quality produce
– Maintaining the highest standards in food preparation and cooking.
– Employing only chefs with restaurant experience.
3. Great service
– A comfortable balance of professionalism and personability throughout service
– Flexibility and co-operation on the day of your event
– Employing only waitstaff + bar staff with restaurant experience.
100 Five-Star Reviews
Yesterday, we received our 100th five-star Google review. I wanted to thank everyone who has taken the time to leave us a Google review. It helps us know we are working on the right things within our team.
We look forward to creating more unforgettable events for you.
